24/7 Help Desk

No matter day or night, our team is ready to handle your IT needs

Forget about waiting around on your “IT guy” to call you back! Our team responses to all requests within 30 minutes, if not instantly. We are standing by ready to help. Our unique escalation process ensures your issue is resolved quickly, keeping your business running as efficient as possible.

  • 24×7 availability
  • Communicate with us via phone calls, emails, or text messages
  • Respond to all requests within 30 minutes
  • Average resolution time is 18 minutes
  • Response time for urgent onsite visits is 4 hours
  • Friendly, experienced staff
  • Answer all calls with a live person
  • No after-hours or holiday rates

Call SaferWay Technologies at (888) 206-1688 or email us at info@saferwayit.com to start working with a trusted technology partner that gives you the best results in the industry.


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